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Cookies Policy
King Casino operates under licence MGA/B2C/231/2012 issued by the Malta Gaming Authority on 16 April 2013, and holds UK Gambling Commission account number 39335.
1. What are cookies?
Cookies are small text files that a website may store on your computer, mobile phone, tablet or other internet-enabled device. They allow the website to recognise a device and remember certain information about a visit. Cookies are commonly used across the internet and can help websites operate securely, efficiently and consistently.
Some cookies are placed directly by King Casino, while others may be placed by service providers that support website functionality, security, analytics, advertising or other online services. These third parties may process information collected through cookies in accordance with their own privacy notices and contractual obligations.
Cookies may be session cookies or persistent cookies. Session cookies are generally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The length of time a cookie remains active depends on its purpose, your browser settings and the relevant service configuration.
Similar technologies
We may also use technologies that perform functions similar to cookies, including pixels, tags, software development kits, local storage and device or browser information. In this policy, we use the term “cookies” to refer to cookies and these similar technologies unless stated otherwise.
These technologies may help us understand whether pages are working correctly, remember choices, identify unusual activity and improve the way information is displayed. They may operate when you visit our website, open communications from us or interact with digital content connected with our services.
2. How we use cookies
The cookies used on the website may have different purposes. The types and names of cookies can change as website functions and service providers change. In general, we may use cookies for the following purposes:
- Strictly necessary cookies, which support core website functions, account access, security, session management and the delivery of pages or features you request.
- Preference cookies, which remember choices such as language, display settings or other preferences so that you do not need to enter them again during every visit.
- Performance and analytics cookies, which help us understand how visitors use the website, including which pages are viewed, how features are used and whether errors occur.
- Security and fraud-prevention cookies, which help detect suspicious activity, protect accounts and support the integrity of our systems and services.
- Functionality cookies, which support optional features and help provide a more consistent and relevant experience across the website.
- Marketing or advertising cookies, which may help measure campaigns, limit repeated advertising, understand interactions with promotional content and provide advertising that may be more relevant to your interests, where permitted.
Some cookies are essential for the website to function. If you block or delete these cookies, parts of the website may not work properly. For example, you may be unable to sign in, maintain a session, use account features or complete certain activities. Other cookies are optional and can generally be managed through the cookie banner, preference centre or your browser controls.
Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with account, device or usage information that we hold. Where this occurs, we handle the combined information in line with our Privacy Policy and applicable Australian privacy requirements.
Information that may be collected
Depending on the cookie and the way you use the website, information may include your IP address, browser type, device type, operating system, approximate location, pages visited, links selected, session dates and times, referral information and interactions with website features. We may also collect information about whether content was displayed or accessed successfully.
This information is generally used in aggregated or statistical form to improve the website. It may also be used to maintain security, investigate technical issues, meet legal obligations, support responsible operation of gambling services and understand the effectiveness of online content.
3. Managing cookies and your choices
When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject optional cookies or select particular categories. Your available choices may depend on the device, browser, website version and cookies required for essential operations.
You can usually change your preferences at any time by using the cookie settings link or preference tool made available on the website. Changing your preferences may not remove cookies that have already been placed on your device. To remove existing cookies, you may need to use your browser or device settings.
Browser controls
Most browsers allow you to view, block, delete or restrict cookies. Browser instructions vary, so you should check the help or settings section for the browser you use. You may also be able to block third-party cookies separately from first-party cookies. Your browser may provide options to delete cookies when you close it or to notify you before a cookie is stored.
If you use more than one browser or device, you may need to update your preferences on each one. Cookie choices may also be reset if you clear your browser data, use private browsing or make changes to your device. Blocking cookies does not necessarily stop all data collection through other technologies, and some website functions may be unavailable.
Mobile and device settings
Mobile devices may provide settings for advertising identifiers, tracking permissions, app data and similar technologies. These controls are managed by the operating system or device provider and may affect how websites and applications recognise your device. You should review the privacy and security settings available on your device.
Choosing not to allow optional cookies will not affect your ability to make an informed decision about gambling. If you have concerns about your gambling, you should use the responsible gambling tools and support information made available through the website rather than relying on browser settings.
4. Third parties, updates and enquiries
We may work with third-party providers that place or access cookies on our behalf. These providers may help with website hosting, security, analytics, payment or account-related functionality, communications, performance monitoring, advertising measurement or other operational services. Third-party cookies may be subject to the relevant provider’s own policies and may be managed through that provider’s tools where available.
We do not control every cookie that may be placed by a third party, and the availability of third-party controls may change. We recommend reviewing the privacy information provided by a third party before using its services or interacting with its content. Third parties may process information in Australia or overseas, subject to applicable laws, agreements and safeguards.
Changes to this policy
We may update this Cookies Policy when our website, technologies, service providers or legal obligations change. An updated version will be published on this page, together with a revised date where appropriate. Changes will apply from the time the updated policy is made available unless a different effective date is stated.
You should review this page periodically so that you understand how cookies are used. If a change requires a new choice or consent under applicable law, we may present an updated notice or preference tool when you next visit the website.
Questions and privacy requests
If you have a question about this Cookies Policy, your cookie preferences or the way information is handled, please use the contact or privacy support method provided on the King Casino website. When making a request, include enough information for us to understand the issue, but do not send passwords, payment details or other sensitive information unless specifically requested through a secure process.
This policy is intended to provide general information about cookies used in connection with the website. It does not replace the Privacy Policy, website terms, responsible gambling information or any other conditions that apply to your use of King Casino services.